IPPB Wins Digital Payments Award 2024-25 | Financial Inclusion in India
India Post Payments Bank (IPPB), a wholly government-owned digital banking entity under the Department of Posts, Ministry of Communications, has been awarded the prestigious Digital Payments Award 2024-25 by the Ministry of Finance. This award honors IPPB’s significant contributions to expanding digital payments and financial inclusion in India.
Top Rank Among All Payments Banks
For FY 2024–25, IPPB ranked first among all payments banks in India in the official performance index and earned a Special Mention for its achievements in FY 2023–24. The award was presented by Finance Minister Smt. Nirmala Sitharaman and Shri Pankaj Chaudhary, MoS (Finance), and was received by Shri R. Viswesvaran, MD & CEO, and Shri Gursharan Rai Bansal, CGM & CSMO, IPPB.
Banking Services at Your Doorstep
Launched in September 2018, IPPB leverages a unique doorstep banking model supported by more than 2 lakh Postmen and Gramin Dak Sevaks. With over 1.65 lakh post offices (85% in rural areas), and advanced biometric and mobile technologies, IPPB is delivering secure, paperless, and cashless digital services to more than 11 crore customers in over 5.57 lakh villages and towns.
“This award is a testimony to IPPB’s relentless efforts in making digital financial services accessible, inclusive, and trusted. We are honored by this recognition and remain committed to empowering every Indian citizen through innovative and secure digital banking solutions.”
– Shri R. Viswesvaran, MD & CEO, India Post Payments Bank
Leading the Way in Financial Inclusion
India Post Payments Bank was created to bridge the urban-rural divide in access to formal banking. With multilingual interfaces in 13 languages and a focus on affordability and simplicity, IPPB brings inclusive digital financial services to the last mile.
Its operations are built on India Stack, enabling presence-less, cashless, and paperless banking. The bank also contributes significantly to the Government of India’s Digital India mission by reducing dependency on cash and increasing financial literacy and access.
IPPB at a Glance
- Launch Year: 2018
- Ownership: 100% Government of India
- Customer Base: Over 11 crore
- Languages Supported: 13
- Postal Workforce: 3 lakh+
- Post Offices: 1.65 lakh (mostly rural)
